All returns must first be approved by a PackAndSeal employee and issued a Return Merchandise Authorization (RMA) #. Please call in for an RMA #. They will not be approved via email. Failure to follow this procedure will VOID any items returned. We are not responsible for any merchandise shipped to our warehouse without notice.
You can request a refund or exchange for all regular stock merchandise that is returned with in 30 days. After 30 days, we will not accept any exchange or refund.
we will make exchanges for all regular stock merchandise that is returned with in 30 days for the same or compatible product. All of our Weekly Specials and Closeouts are sold as is. They can not be returned or exchanged due to the fact that we are selling them at such a low price. Each of our weekly specials are products that are either over stocked or discontinued by their manufacturer. Each item is brand new and in an unopened package.
NOTE: All orders that are returned are subject to be charged a Restocking Fee. Customers are responsible for All SHIPPING CHARGES on orders that are shipped out and return to PackAndSeal.Com. Special orders, custom products or close out specials, can not be returned do to the unique nature of the order.