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If an item is too large (or we do not have appropriate UPS-able packaging) to ship via UPS
(or comparable carrier), it will be disclosed on the PackAndSeal.Com Website that it must
ship by a trucking or Motor Freight company. By stating that an item must be shipped via a
trucking company, that means that UPS cannot accommodate an object of its size because
of their size / weight restrictions.
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By appointment, customers are welcome to (and are encouraged to) pick-up items of this
nature at our warehouse (so they do not need to be shipped on a pallet)
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Motor Freight Shipping charges are based on a discounted rate quote that we receive from
FedEX National LLC (formerly Watkins Motor Lines, Inc.), a major trucking company that
we use on a daily basis, and include insurance, packaging, and handling.
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Shipping charges: shipping to a business address (without the need of any accessorial
charges) or your local FedEX National LLC terminal are the least expensive methods of
pallet shipping (they will be the same cost); shipping to a residence will be
approximately $50.00 more, plus any necessary accessorial charges.
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A liftgate is an accessorial item that will lower the pallet from the bed of the delivery
truck to ground level; without a liftgate, the delivery driver has the responsibility to
move the pallet to the end of the truck - the customer is then responsible for the
lowering / removal of the pallet/unit to ground level.
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Without paying specific accessorial charges, delivery by an LTL (Less-Than-a-Load)
Carrier entails the delivery driver bringing the pallet to the end of the truck for
removal; if a liftgate accessorial charge is paid, the delivery driver is responsible
for lowering the pallet to ground level from the bed of the truck - the delivery driver
is not responsible (without paying specific accessorial charges) for bringing the pallet
inside of a location, upstairs in a location, helping install a unit, etc.
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Pallets are approximately 4'x 4', so the delivery/drop-off area must be able to
accommodate a pallet that size. (Some items, such as our curruagted sheets, bubble wrap,
and boxes are to large for a skid and must be placed on 2 skids for 48" x 96" pallet size).
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If you choose to ship your pallet to your local FedEX National LLC terminal, you will
be responsible for any loading/packaging/handling of the pallet/unit the terminal
employees are not responsible for assisting with this process.
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If, when you obtain your quote, the FedEX National LLC states that your destination zip
is Interline, please contact us prior to ordering or sending a payment; when a
destination zip is Interline, it means that FedEX National LLC does not deliver
directly to that zip code, and a comparable carrier will need to be used to ship
to your zip code (you will know that your zip code is Interline if "Interline"
appears next to your destination zip on the quote page) please be aware that
Interline carriers ship at Class 200 (instead of FedEX National LLC Class 125)
which is a more costly shipping class.
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FedEX National LLC ships to the Continental US only.
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If you have an alternate trucking company that you would prefer to use, and you receive
authorization from our company that it is acceptable to do so, you may set-up your own
freight, however, you will be responsible for labor and materials ($30.00) which must
be paid to PackAndSeal.Com prior to scheduling the pick-up; additionally, any and all
liability will be removed from PackAndSeal.Com if the buyer opts to set-up the pallet
shipment on their own; you will be responsible for contact with your carrier, providing
a Bill of Lading or other applicable paperwork as per the carrier, as well as any claims
against the trucking company should that be necessary.
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Please contact us prior to sending payment with the details requested for your
Actual Shipping items in order to receive a confirmed quote, if you see the
following statement while checking out your items on our website; Shipping:
UPS OverSized- Must Call for Shipping.
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If payment is received prior to the confirmed quote, the payment will be held until
a confirmed quote is obtained and put towards your final shipping amount.
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Please always inspect the item for damage that may have occurred during shipping - please
note any damage on the Bill of Lading at the time of delivery or at the terminal when
you pick the item up (pallets shipping from our warehouse are securely wrapped and
strapped for security and safety purposes - if the wrap appears to be torn/re-wrapped,
please inspect the pallet prior to signing the Bill of Lading)
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You can be emailed a PO Number, as well as the trucking company contact information,
once the item ships, in order for you to track your item; please contact the shipping
company at that time to set-up a delivery appointment - PackAndSeal.Com is not responsible
for delivery delays. You must request the tracking and freight info by sending an email
to us at: Info@PackAndSeal.Com.
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Pallets will ship within 2 - 4 business days of receipt of payment in full as the
pallet trucking schedule differs from the UPS shipping schedule.
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If you have an alternate delivery company that you would prefer to use, and you can
provide us with an account number and set up the pick up. You may do this. This would include
but not limited to: UPS, FedEX, DHL, AirBourne Express, Yellow Freight, NEMF, and just
about any other delivery or motor freight company. However, you may be responsible for labor
and materials ($30.00) which must be paid to PackAndSeal.Com prior to scheduling the pick-up;
additionally, any and all liability will be removed from PackAndSeal.Com if the buyer
opts to set-up the packages and or pallet shipment on their own; you will be responsible
for contact with your carrier, providing a Bill of Lading or other applicable paperwork as
per the carrier, as well as any claims against the trucking company should that be necessary.
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