PackAndSeal.Com
America's #1 Packaging Store
Shipping & Freight Frequently Asked Questions
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Shipping F.A.Q.'s (frequently asked questions) and answers to all of your shipping
questions. In the meantime, please visit the following sections of our website for more
information:
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OnLine Support
Order Support
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Also Visit the following sections of our site for more information on how to reach us.;
- Visit our Contact Page on how to reach us.
- Fill out our Feedback Form to ask our staff your questions.
- Fill out our Request Form to inquire about pricing.
- visit our F.A.Q. Section for the answers to the most common questions about packaging & shipping
- Or, just give us a call at: 800-604-4767
Use our Live Chat Support Option for immediate assistance or
Use our New Support Ticket System for help with your orders.
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Shipping & Freight Frequently Asked Questions
For more information or questions on our Shipping policies feel free to to
either call us at: 800-604-4767 or email us at: Info@PackAndSeal.Com
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Our Shipping Terms & Policies
Over Night
2nd & 3rd Day Selected Deliveries
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We do allow pick up of any items that we sell by APPOINTMENT ONLY. You must call us
and make arrangements for any pick-ups at our warehouse. Any customer that wishes
to pick up their items, must have their invoices paid in full before we schedule a pick up time.
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We can ship almost any item over night, 2nd & 3rd Day Selected, to your location.
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Over night is only available for deliveries within the 48 continental Untied States.
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Over night deliveries will only go out the same day, if the order is received by 1:00 PM
EST. If an order is received after 1:00 PM EST, the order would go out the next
following business day.
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Even though we have 10,000's of items at our warehouses, there might always be a case
when an item is out of stock or backed ordered. If this was to happen, and you were to select
an over night delivery, we would send out the order the day the items arrived at our
warehouse.
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It is always best to CALL US FOR ANY OVER NIGHT, 2nd day or special delivery options on
any order.
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Some items, that are over sized, over weight or odd sized, can not always go out
over night by UPS or FedEX. Some of our items, must go by motor freight, and we can
not guarantee over night delivery by a motor freight company.
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If you have an alternate delivery company that you would prefer to use, and you can
provide us with an account number and set up the pick up. You may do this. This would include
but not limited to: UPS, FedEX, DHL, AirBourne Express, Yellow Freight, NEMF, and just
about any other delivery or motor freight company. However, you may be responsible for labor
and materials ($30.00) which must be paid to PackAndSeal.Com prior to scheduling the pick-up;
additionally, any and all liability will be removed from PackAndSeal.Com if the buyer
opts to set-up the packages and or pallet shipment on their own; you will be responsible
for contact with your carrier, providing a Bill of Lading or other applicable paperwork as
per the carrier, as well as any claims against the trucking company should that be necessary.
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Back to Shipping Policies
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at Onyx Graphics
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